Our Mission

To serve the hungry, the homeless and the hurting by filling practical needs, providing resources and building relationships.

Serve with Us

Mercy Mall is a safe and welcoming place for individuals, families, civic groups, church groups and businesses to serve their local community.

Click the Volunteer button for more information on when and how to sign up to volunteer.

Donate Items

Mercy Mall accepts donations of clothing, housewares, baby gear, food and toiletries. For more information on what we accept and when you can donate, click the Donate button.

Contact Us

Mercy Mall is located in the Chesterfield Airport Park, We are a mostly volunteer run organization, therefore we have limited hours. Please don’t just pop by, we might not be open!

7519 Whitepine Rd., N Chesterfield, VA 23237

Email us: info@mercymallva.org 

Mercy Mall is an ever-changing ministry that has taken on the form of a FREE clothing and housewares boutique with gently-used items. Our clients/friends not only need “stuff”, but also the unconditional love of Christ through kind, encouraging words, hugs, resources, and prayer. We have no qualifications or geographic borders, which allows us to assist families in emergency situations.

The History of Mercy Mall

The Mercy Mall of Virginia has humble beginnings in an elementary school in Midlothian, but that is not where it originally started.  

The idea of a free boutique was born in the heart of Arkansas Pastor, Shannon O’Dell (www.brandnewchurch.com) and his wife, Cindy, shortly after watching the movie, Blind Side.  One of their kids insisted on cutting the toes out of their shoes because they thought it was a cool trend, but it was the only way their friend could participate in P.E.  “Why not a free boutique?”, asked Shannon, “…where people could get a hand-up with dignity and excellence.” The dream came alive in 2010 with the lease of a small warehouse in downtown Harrison, AR, population 14,000.  

Stacey, the Executive Director of Mercy Mall of VA, served weekly in the shop until her family relocated to the Richmond area in 2011.  The Jones family bid Mercy Mall, “Farewell!” and began their lives in the affluent Midlothian area where they were under the naive impression that there were no real needs.  An article in the Chesterfield Observer illustrated how the recession was impacting local families stating, “They have cherry wood cabinets with no food inside”. A tiny seed was planted in Stacey’s heart as God continued to reveal reality.  

Months later, an Arkansan couple, working/attending Liberty University in Lynchburg, opened a Brand New Church campus in Midlothian allowing the free boutique to be born in this area in Oct of 2011.  A year later, the campus pastor shut down the campus and moved, leaving the Jones family to make a tough decision. After prayer and blessings from the founding pastor, the Jones family decided to take a leap of faith and keep the mall open.

It quickly grew from a table and a rolling cart displaying a few canned foods, toiletries, and coats to a 10,000 square foot facility at the Chesterfield Airport Office Park in less than 5 years!  With God’s guidance and provision the Mercy Mall of Virginia has become a resource and a refuge to thousands of local families and beyond!!

Download a copy of our Newsletter here:  Newsletter

"And my God will supply all your needs according to His riches in glory in Christ Jesus."
Philippians 4:19


Most of the families that visit Mercy Mall have been referred by outside agencies, churches, or neighbors and are currently in or have been in a situation that has resulted in financial hardship such as homelessness, domestic violence, house fires, sudden emergency relocation, incarceration, extreme poverty, etc. If you are in need of an appointment, please click the “Request Appointment” tab on the menu to be directed to our Appointment Request page.


"To provide compassion and hope to the hurting."


"To serve the hungry, the homeless and the hurting by filling practical needs, providing resources, and building relationships."

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