Welcome to Mercy Mall of VA’s Website

Mercy Mall of VA is a FREE clothing and housewares boutique. Visit our Serve and Give page for more information on how to volunteer with us, donate to us, and sponsor us.

At this time we have turned OFF the Request Appointment Button

Mercy Mall offers clothing, a few housewares, baby gear and a small amount of food and toiletries to each family during their shopping appointment.

We do not take walk-ins, though. You must have an appointment to shop at Mercy Mall. Due to the high volume of requests that we are receiving, we have turned the Request Appointment button off for week of Thanksgiving. This will allow our appointment setters time to reach out to the numerous individuals who have requested over the past few weeks.

If you are experiencing an emergency, please email us at appointments@mercymallva.org and explain your crisis situation. Examples of crisis situations could include: you are homeless and have only the clothes you are wearing; you recently fled a domestic violence situation and left all of your clothes and belongings behind; you lost everything in a recent house fire; you are pregnant and have nothing for the baby which is due in less than 30 days.

When you email, please give us your first and last name, your cell number and a detailed description of the crisis you are currently facing.

Please know that we care about each and every individual and family who requests an appointment to shop at Mercy Mall and we know God cares too! We are doing our very best to “catch up” and are working to reach out to you in a timely manner to discuss your appointment needs.

Click Here for more information on Mercy Mall United Sponsorships

New Donation Hours

We are currently accepting FALL & WINTER clothing, boots, coats and accessories.

We want your new or gently used coats!

We ALWAYS accept housewares, baby gear, food and toiletries.

Mercy Mall NEVER accepts furniture donations.

Donation FAQ's

Click here for answers to the most asked Donation Questions.

Volunteer FAQ's

Click here for answers to the most asked Volunteer Questions.

Cases of Hope

Click here for more information on our Prison Ministry, Cases of Hope.

If you are a potential client, in need of clothing, housewares (not furniture), and/or baby gear, please click the Request Appointment button above and fill out the form completely.  Please provide a good cell number, as that is how our appointment setters will reach out to you.

Reminder: We do not take walk-ins. You can shop by appointment only.

Mercy Mall is an ever-changing 501c3 ministry that has taken on the form of a FREE clothing and housewares boutique with gently-used items.


“To provide compassion and hope to the hurting.”


“To serve the hungry, the homeless and the hurting by filling practical needs, providing resources, and building relationships.”

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