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Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
"To serve the hungry, the homeless, and the hurting by filling practical needs, providing resources, and building relationships"

Our Staff

These are just a few of the amazing and talented people who help ensure individuals and families are served with the utmost care and compassion in their greatest time of need. We are so glad they have chosen to live out their faith by being a part of this growing team!


Stacey Jones

Founder / Executive Director

Misi Rose

Director of Operations / Volunteer Coordinator

Jackie Childrey

Administrative Assistant

Katy Sylvester

Client Care Coordinator / Floor Manager

Barbara Buchanan

Receiving Coordinator

Margie Smith

Executive Administrator

Dawn Hampton

Program Manager

Zonia Hunter

Client Care Team

Jeannette McGuirk

Client Care Team

Our Board

Our Board of Directors come from all different backgrounds and volunteer their time and energy to ensure Mercy Mall is doing what it was set out to do under the guidance of the Holy Spirit.  We are blessed and honored to have them!


Jeff Jones


Stacey Jones

Founder / Executive Director

Tom Carroll

Vice President

Tyler Hart


Rachel Ramirez


Griff Surowka


LaShaun Greene


About Us

Mercy Mall is a ministry offering FREE clothing, housewares, baby items, and more to individuals and families overcoming the many obstacles to home and life stability. Our clients not only need “stuff”, but also the unconditional love of Christ. We provide that through encouraging words, hugs, resources, and prayer. We have no qualifications or geographic borders, which allows us to assist families in emergency situations.

Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization


Most of the families that visit Mercy Mall have been referred by outside agencies, churches or neighbors and are currently in or exiting a situation that has resulted in financial hardship such as one or more of the following: homelessness, physical/mental disabilities, domestic violence, house fires, sudden emergency relocation, un/underemployment, substance abuse recovery, human trafficking, incarceration, extreme poverty, etc. If you are in need of clothing, household items and/or baby gear, please click the “Get Help” tab on the menu to be directed to our Appointment Request page
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
“The Jones Family in 2011 in the front of their very first location - Alberta Smith Elementary”

The History of Mercy Mall

The Mercy Mall of Virginia has its humble beginnings in an elementary school in Midlothian, but that is not where it originally started. The idea of a free boutique was born in the heart of Arkansas Pastor, Shannon O’Dell and his wife, Cindy. Shortly after watching the movie, The Blind Side, one of their kids insisted on cutting the toes out of his shoes because he thought it was a cool trend, but it was the only way his friend could participate in gym class.

“Why not a free boutique,” asked Shannon, “…where people could get a hand-up with dignity and excellence?” The dream came alive in 2010 with the lease of a small warehouse in downtown Harrison, Arkansas, population 14,000.

Stacey Jones (now the Executive Director of Mercy Mall of VA), served weekly in the shop until her family relocated to the Richmond area in 2011. The Jones family bid Mercy Mall, “Farewell!” and began their lives in the affluent Midlothian area where they were under the naive impression that there were no “real” needs, at least not like they had seen in rural Arkansas. Then, an article in the Chesterfield Observer illustrated how the recession was impacting local families stating, “They have cherry wood cabinets with no food inside.”

A tiny seed was planted in Stacey’s heart as God began to reveal the reality of suffering that was occurring in the local community.

In October 2011, another Arkansan couple connected with the Jones family and opened a Brand New Church campus in Midlothian, under Pastor Shannon…bringing the free community “boutique” to the area offering free canned goods, toiletries and coats to those in need. A year later, the campus pastor shut down the church campus and moved, leaving the Jones family to make a tough decision.

After much prayer and with the blessings from the founding pastor, the Jones family decided to take a leap of faith and continue the Mercy Mall ministry, ensuring that it would be a reliable resource to area residents.

The operation quickly grew from one table and a rolling cart piled with essential items in Alberta Smith Elementary School to a 10,000 square foot facility at the Chesterfield Airport Office Park providing clothing, shoes, housewares, paper products, baby items, cleaning supplies, and more to hundreds of people every month.

With God’s guidance and provision, the Mercy Mall of Virginia has become a resource and a refuge to thousands of local families and beyond!!

“And my God will supply all your needs according to His riches in glory in Christ Jesus.”
Philippians 4:19

Other Ways to Give

Did you know you can Give without actually Giving? It’s true!

Walmart, Kroger, and PayPal partner with nonprofits to give back a percentage of your everyday purchases. We would be honored if you chose us as your nonprofit organization (NPO) to support!

Click the links below to get started!

Add Wal-Mart Spark Good Round Up

  1. Walmart Spark Good allows you to round up to the nearest dollar when you checkout online through Walmart!
  2. Create an online account at > Account > Giving & Impact > Select local charity > Search for Mercy Mall > Select Mercy Mall
  3. Can you add hyperlink to:

Add Paypal Giving Fund

  • Get the Paypal App >Create an account through the PayPal app > Home > More Ways to Give > Set your Favorite Charity > Search for Mercy Mall > Set as Favorite Charity 

Add Kroger

  • Click this link: Kroger Community Rewards.  Sign into your account and choose NPO #80473.  We receive a quarterly check from Kroger!

Thank you for visiting our website and looking around! If you didn’t find what you need here, please email your question to