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Donate Items

Donations are accepted by appointment only. Here is a condensed list of items we accept in new or gently-used condition.  Click the Individual Donation Request form below for an updated list of items we are currently accepting. There are many items we will accept that are not on this list, so always email info@mercymallva.org for specific questions

Donations We Accept
Thank you for your interest in donating items. We will only accept items we are currently needing and that can be processed in a timely manner. There are two options for donating items: personal donations and hosting a drive. Click below for links to these forms with more information.

Learn More:

Individual Donation Request
Host-a-Drive Request
Walmart Registry for Good

Q:  Do you accept ALL types of clothing – even off season?

A:  No, we only accept clothes for the current season.  Our storage space, for off-season clothes is limited.
We will however accept the following, all seasons, year round:  XL Adult (Men’s & Women’s Clothing in sizes 1x, 2x, 3x, 4x, 5x, 6x.
We also accept coats & jeans year round.

Q:  How do you want items labeled?

A:  If you are able to sort your items, please label the bags or boxes you drop off.  For example a bag that is mostly XL Women’s Clothing or Boys Jeans/Shorts/Tops, etc.

Q: Can I drop off donations anytime?

A: No, our donation hours are limited.  Mercy Mall is a volunteer organization – If you wish to donate items from Laurie’s List (very good to excellent condition) but can’t get to us during our regular donation hours, please email us at info@mercymallva.org and provide details about your items.

Our decisions on what to accept as a donation is based on many factors like current and upcoming season, clientele requests, inventory of items, and upcoming events, etc.” When in doubt, please email info@mercymallva.org or submit a donation request and our staff will get back to you on what we can currently accept.

If you are able to sort your items, please label the bags or boxes you drop off.  For example a bag that is mostly XL Women’s Clothing or Boys Jeans/Shorts/Tops, etc.
No, our donation hours are limited.  Mercy Mall is a volunteer organization – If you wish to donate items from Laurie’s List (very good to excellent condition) but can’t get to us during our regular donation hours, please email us at info@mercymallva.org and provide details about your items.
Receiving and delivering furniture is a huge undertaking that we are currently unable to maintain.  We partner with the CARITAS furniture bank whose focus is furniture.

The families we serve are in crisis and our focus is on stocking and providing the most critical/practical items needed.  Collecting those items takes up valuable space, time, and energy to maintain.  We do host silent auctions and will consider accepting stylish and trendy items for the home, but please email info@mercymallva.org first.

The pandemic forced us to streamline processes in order to get the items to the floor as quickly as possible, with fewer volunteers.  In the past, we were keeping about 40% and now we keep about 75% of what is dropped off.  We are truly grateful for those willing to take the time. 

Our receiving department is run by mostly volunteers. We recommend preparing your donations and asking someone else to drop them off for you or working with the coordinator to find a solution.

We do not currently have the resources to buy and insure trucks or hire drivers to pick up donations, nor can our facility handle those volumes at this time. We are sorry for the inconvenience.