Donate Items
Donation Guidelines:
📌 Donations are accepted by appointment only. Please review the list of items we accept in new or gently-used condition before donating.
✔ Click the Individual Donation Request form below for important up-to-date information and to request a donation drop-off.
✔ Many items not listed may still be accepted—email us at donations@mercymallva.org with any specific questions.
🔹 Ways to Donate Items:
❤️ Personally Donate Your Gently-Used Items
Drop off clothing, household goods, toiletries, baby items, etc.
Host-a-Drive Programs:
🔹 Individuals: Best for Individuals & Students!
🏡 Host a Neighborhood Collection Drive
Make a difference from home! Share on social media, reach out to neighbors, or organize a student service project—every donation helps.
Groups: Best for Schools, Churches & Community Groups!
📦 Host a Group Collection Drive
This is perfect for schools, churches, offices, or community groups that want to rally together for a short-term donation effort. Set a goal, spread the word, and collect essential items over a set period. This is a great way for teams to make a big impact together! We love our Hosting Heroes!
🚛 Box Truck Collections – We Bring the Truck to You!
Want to make the biggest impact? For large neighborhoods, high-traffic areas, or ambitious goals, our box truck can collect donations on-site within a set timeframe—perfect for high-volume drives with real-time drop-offs!
🎁 Blessing Boxes – (New Program!)
Blessing Boxes are perfect for businesses with steady foot traffic that want an easy, ongoing way to collect donations. We provide the box—you simply encourage customers, employees, or visitors to fill it over time. Ideal for coffee shops, offices, gyms, boutiques, banks, and more!
🛒Donate From Home (for those who prefer direct giving)
Shop and ship directly from Amazon & Walmart Wishlists to provide essential items.
Q: Do you accept ALL types of clothing – even off season?
A: No, we only accept clothes for the current season. Our storage space, for off-season clothes is limited.
We will however accept the following, all seasons, year round: XL Adult (Men’s & Women’s Clothing in sizes 1x, 2x, 3x, 4x, 5x, 6x.
We also accept coats & jeans year round.
Q: How do you want items labeled?
A: If you are able to sort your items, please label the bags or boxes you drop off. For example a bag that is mostly XL Women’s Clothing or Boys Jeans/Shorts/Tops, etc.
Q: Can I drop off donations anytime?
A: No, our donation hours are limited. Mercy Mall is a volunteer organization – If you wish to donate items from Laurie’s List (very good to excellent condition) but can’t get to us during our regular donation hours, please email us at info@mercymallva.org and provide details about your items.
Our decisions on what to accept as a donation is based on many factors like current and upcoming season, clientele requests, inventory of items, and upcoming events, etc.” When in doubt, please email info@mercymallva.org or submit a donation request and our staff will get back to you on what we can currently accept.
The families we serve are in crisis and our focus is on stocking and providing the most critical/practical items needed. Collecting those items takes up valuable space, time, and energy to maintain. We do host silent auctions and will consider accepting stylish and trendy items for the home, but please email info@mercymallva.org first.
The pandemic forced us to streamline processes in order to get the items to the floor as quickly as possible, with fewer volunteers. In the past, we were keeping about 40% and now we keep about 75% of what is dropped off. We are truly grateful for those willing to take the time.
Our receiving department is run by mostly volunteers. We recommend preparing your donations and asking someone else to drop them off for you or working with the coordinator to find a solution.