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Support for Your Journey

If you’re going through a hard time, you’re not alone. Mercy Mall is here to help.
We provide essential items in a safe, caring, and judgment-free space. Our goal is to make this season a little easier and help you take your next step forward.
No matter what brought you here, you will be treated with kindness and respect.

How We Serve

Appointments Only

Visits are scheduled ahead of time. This helps us prepare your items and keep your visit quick and simple.

Whole-Person Care

If you would like, we can pray with you and help connect you to other helpful services in the community.

What We Provide

We may not have everything on your list, but we do our best to keep essential items available. These often include:

Items are provided based on your living situation and what is available at the time.

You May Qualify for Support If…

If you or your family are experiencing one of the situations below, we encourage you to reach out. We’re here to help.

Ready to Reach Out?

Please text your name and a short description of your current situation to
804-728-2928.
Our team monitors this line and will respond as soon as possible. You are not alone, and we’re here to help.
Mercy Mall offers curbside pickup appointments, where your order is prepared in advance based on the information you provide.
If you need help with food, the Feed More Hunger Help Line can connect you to food banks and meal programs in your area.
Feed More Hunger Help Line:
804-237-8617
Monday–Friday, 9 a.m. – 4 p.m.
You can also find a nearby food pantry using their online locator:
https://feedmore.org/store-locator/

Case Manager’s Corner

If you are a service provider (case worker, social worker, ministry partner, crisis case manager, skill building counselor, etc.) please visit our Case Manager’s Corner page for more information on services available to your clients through Mercy Mall.
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Mission
"To serve the hungry, the homeless, and the hurting by filling practical needs, providing resources, and building relationships"
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Client Quote
“Good morning I just really want to say thank u for everything u guys gave me. God sent y'all at a time I really needed somebody. I cried and prayed thanking God for hours yesterday while putting my house together and I'm back up and at it this morning.” T Jones
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Case Manager Quote
“You are a true Godsend and so appreciate all your help so much!!!💜💜” Pam S, Ministry Worker