Skip to content

Get Help

Mercy Mall is a ministry offering free clothing, housewares (not furniture), baby items, toiletries, cleaning supplies, and more to individuals and families overcoming the obstacles to home and life stability.

We know that asking for help can be difficult, but you are not alone!  We serve up to 200 new individuals and families a month going through extremely difficult circumstances.  You may need “things”, but we are more than “stuff-distributors”.  We will do our best to serve you in the best way possible with the resources we have plus a smile, maybe a hug, and whole lot of love.

This is how we define crises; if this is your situation, please reach out to us.

Please text your name and a description of your current crisis situation to 804-728-2928 .  We check messages Mon – Fri and will respond within 3-4 business days, but usually sooner. We appreciate your patience. Mercy Mall currently offers curb-side pick up appointments where we pack clients’ orders based on the information they provide.

Mercy Mall makes no guarantee that we will offer you an appointment or that we will meet all of your clothing, housewares and/or baby gear needs.

Case Manager’s Corner

If you are a service provider (case worker, social worker, ministry partner, crisis case manager, skill building counselor, etc.) please visit our Case Manager’s Corner page for more information on services available to your clients through Mercy Mall.
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Mission
"To serve the hungry, the homeless, and the hurting by filling practical needs, providing resources, and building relationships"
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Client Quote
“Good morning I just really want to say thank u for everything u guys gave me. God sent y'all at a time I really needed somebody. I cried and prayed thanking God for hours yesterday while putting my house together and I'm back up and at it this morning.” T Jones
Mercy Mall | FREE Clothing For Families in Crisis | Charitable Organization
Case Manager Quote
“You are a true Godsend and so appreciate all your help so much!!!💜💜” Pam S, Ministry Worker