If you or your client is experiencing a CRISIS please email us at appointments@mercymallva.org and give a detailed description of the crisis along with a cell number for our appointment setter to reach out to you. Be sure to give the clients name (first and last) as well as case manager info in the email.

Our appointment setter will reach out to you via email or text within 48 hours (usually less).

Crisis situations could include: You have left a domestic violence situation with only the clothes on your back; you or your children have 2 or less outfits and no other means to receive clothing; you have moved into new housing after a time of homelessness and have NO household items; you have experienced a house fire and need immediate clothing while waiting for other resources to kick in.