Mercy Mall is OPEN for Clients in Crisis with limited appointment times.

If you are experiencing a CRISIS for clothing, household and/or baby items please email us at appointments@mercymallva.org and give us your name (First and Last) and details about your crisis. If you are a Case Manager or Advocate, please visit our Case Manager page for information on how to request an appointment for your client.

Our appointment setter will reach out to you via email with an appointment request link if your situations requires an immediate appointment.

Crisis situations could include: You have left a domestic violence situation with only the clothes on your back; you or your children have 2 or less outfits and no other means to receive clothing; you have moved into new housing after a time of homelessness and have NO household items; you have experienced a house fire or other emergency and need immediate clothing while waiting for other resources to kick in.

If you are not in crisis, we encourage you to seek other resources, at this time, to meet your clothing, housewares and/or baby gear needs. Look into local thrift stores, churches as well as other ministries.