Mercy Mall of VA

Mercy Mall is a FREE boutique where families and individuals can shop for clothing, shoes, housewares and baby items.  We also give away a few food and toiletry items to each family during their appointment.  We are not a monthly or regular “thrift store” experience but rather a place for those in crisis situations to get their immediate needs met.

Donation FAQ's

Click here for answers to the most asked Donation Questions.

Volunteer FAQ's

Click here for answers to the most asked Volunteer Questions.

Open House

Please join us for a tour! Click the image above to sign up.

If you are a potential client, in need of clothing, housewares (not furniture), and/or baby gear, please click the Request Appointment button below and fill out the form completely.  Please provide a good cell number, as that is how our appointment setters will reach out to you.

Due to the high volume of appointment requests we are currently receiving, the response time will be longer than expected.  If you are experiencing a true emergency, please email us at after you have submitted your request and explain your emergency.

Emergencies could include you & your children have only the clothes on your backs, you are pregnant and due within 30 days and have nothing for your baby, house fire, sudden or new homelessness and you left all your belongings behind, domestic violence or human trafficking escape, etc.  All incomplete requests will be put on hold – be sure to provide a good cell number and answer ALL questions as completely as possible.  We apologize for the inconvenience …  your families ARE important to us!  Pray and see if God might provide another way.  Thank you for your patience.

Please know that each individual requesting an appointment is important to us and we are working diligently to reply to every complete request that has been submitted. 

Reminder: We do not take walk-ins. You can shop by appointment only.

Mercy Mall is an ever-changing 501c3 ministry that has taken on the form of a FREE clothing and housewares boutique with gently-used items.


“To provide compassion and hope to the hurting.”


“To serve the hungry, the homeless and the hurting by filling practical needs, providing resources, and building relationships.”

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