Mercy Mall of VA

Mercy Mall is a FREE boutique where families and individuals can shop for clothing, shoes, housewares and baby items.  We also give away a few food and toiletry items to each family during their appointment.  We are not a monthly or regular “thrift store” experience but rather a place for those in crisis situations to get their immediate needs met.

Donation Hours

Donation Hours! This is a CHANGE – We will no longer accept donations on Monday evenings.

We understand this makes it difficult for some of you to drop off your donations at Mercy Mall and we apologize for that inconvenience. If you volunteer with us, you can drop off donations during your volunteer shift.

We appreciate ALL of your donations and the heart behind them! But, we receive MANY more donations than our current volunteers can process in a reasonable amount of time. So, as much as we want to provide you with a place to donate your items ~ we desire your time as well.

Click Here to see our Volunteer Hours and our Sign-Up Genius!

Donation FAQ's

Click here for answers to the most asked Donation Questions.

Volunteer FAQ's

Click here for answers to the most asked Volunteer Questions.

Cases of Hope

Click here for more information on our Prison Ministry, Cases of Hope.

If you are a potential client, in need of clothing, housewares (not furniture), and/or baby gear, please click the Request Appointment button below and fill out the form completely.  Please provide a good cell number, as that is how our appointment setters will reach out to you.

Due to the high volume of appointment requests we are currently receiving, the response time will be longer than expected.  

Please know that each individual requesting an appointment is important to us and we are working diligently to reply to every complete request that has been submitted. 

Reminder: We do not take walk-ins. You can shop by appointment only.

Mercy Mall is an ever-changing 501c3 ministry that has taken on the form of a FREE clothing and housewares boutique with gently-used items.


“To provide compassion and hope to the hurting.”


“To serve the hungry, the homeless and the hurting by filling practical needs, providing resources, and building relationships.”

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